Wednesday, May 27, 2026

Welcome to the EMS Crew Hub

Our performance, our people, our wins.

This month at a glance

Calls responded

3,842

▲ 6% vs April

Avg response time

7:42

▼ 18s improvement

Patient satisfaction

94%

▲ 2 pts

Crew hours logged

12,580

across 84 staff

Call volume — last 6 months

Pulled live from our shared tracking sheet.

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Shoutouts this week

Nominated by your colleagues.

JT

Jamal T. talked a panicked family through CPR on a phone-only call before the rig arrived. Patient walked out of the ED two days later.

Nominated by Supervisor Reyes

MR

Maria R. covered three back-to-back shifts during the storm last weekend. Thank you.

Nominated by Night Shift Team

DK

Devon K. caught a medication error during handoff that prevented a serious reaction. Sharp eyes.

Nominated by ER Liaison

Coming up

ACLS recertification
Thu Jun 5 · 2pm · Training Room A
Pediatric trauma drill
Tue Jun 10 · all shifts
Crew BBQ
Sat Jun 21 · 1pm · Riverside Park

Quick poll

What should we cover at the next all-crew meeting?

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Anonymous suggestion box

Ideas, gripes, things to fix — drop them here. Nothing identifying is collected.

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